I ordered this water bottle as a replacement to the original one that came out. My original one broke on the plastic handle part. I absolutely love the rest of the design of the bottle so when I saw a new design I ordered it because the handle looked far sturdier. but no, the handle broke within a week of using it. I am not rough on my water bottle by any means. In fact I don’t even take it out of the house. I reached out to customer service to see if they would replace it or refund me. They offered to sell me a new lid. Considering this water bottle is $50 I will not be purchasing anything extra. Be advised, beautiful water bottle but you can’t use it at all because the handle will just snap and customer service does not care. Again, I love the design but this is ridiculous.