I bought two 40oz Popflex bottles for my daughter for her birthday that was several months away just to make sure she would have the bottles before they sold out. It turned out that the lids and straws had a bad taste, and she couldn't use the bottles. I contacted customer service and they immediately sent out new ones. She is thoroughly enjoying using her new bottles.
Thank you so much for your quick response. We brag on your great customer service every chance we get.
I LOVE LOVE LOVE POPFLEX it's such an amazing caring company and I will definitely be ordering stuff really soon. They really care about the customers needs and will go above and beyond.
Having replacement lids was a brilliant idea! My first lid was broken because I have two toddlers haha. This new one is great!
I was clumsy and dropped my 64oz bottle and shattered the lid. I was heartbroken and bought a 40 oz bottle with a lid (to use for both) because when i message popflex they said they didn’t have individual lids to sell yet. as soon as popflex released new bottles I hopped on and was so excite to finally have a lid for both bottles! Thank you for listening to our requests!!